There's a good chance the email you just received from your insurance company was drafted by an AI — and the optics of such an embrace of unproven technology have some marketing teams working for those companies seemingly on edge. As the Wall Street Journal reported on Monday, US-based insurance company Allstate found that nearly all of the emails being sent out by its 23,000 insurance reps were originally drafted by an AI. As a result, as chief information officer Zulfi Jeevanjee told the newspaper, the AI emails are less accusatory in tone and easier to read for clients than […]