Insurance company Allstate has revealed that almost all of the communications its reps send out are written by AI. As the Wall Street Journal reports, it's a surprising revelation, highlighting the significant role generative AI will play — and is already playing — in our daily lives. In other words, there's a growing chance an AI will be denying your insurance claim in the near future. Allstate chief information officer Zulfi Jeevanjee told the newspaper that AI-generated emails tend to be less accusatory. "When these emails used to go out, even though we had standards and so on, they would […]